User Tools

Site Tools


stac_vip_compatibility

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
stac_vip_compatibility [2017/12/28 18:52]
pcintolo [Compatible VoIP Services]
stac_vip_compatibility [2018/01/09 17:15] (current)
nribaudo
Line 1: Line 1:
-====== STAC VIP- Supported Gateways, PBXs and Phone providers ======+====== STAC VIP and VH2 - Supported Gateways, PBXs and Phone providers ======
  
-STAC VIP, more so than previous Comrex products, ​relies ​on the ability to interwork with some type of established VoIP service. ​+STAC VIP and VH2, more so than previous Comrex products, ​rely on the ability to interwork with some type of established VoIP service. ​
  
 This service may be delivered via: This service may be delivered via:
Line 9: Line 9:
   * Cloud-based telephone service provider   * Cloud-based telephone service provider
  
-Each of these services can be quite complex. In a perfect world, the architecture of each of these services would be perfectly standardized,​ and it would be a simple thing for STAC VIP to be programmed to interwork with each of them.+Each of these services can be quite complex. In a perfect world, the architecture of each of these services would be perfectly standardized,​ and it would be a simple thing for STAC VIP and VH2 to be programmed to interwork with each of them.
  
-We find this not to be the case, however, and while Comrex is committed to STAC VIP being as universally compatible as possible, limits to this commitment do exist.+We find this not to be the case, however, and while Comrex is committed to STAC VIP and VH2 being as universally compatible as possible, limits to this commitment do exist.
  
-Below is a list of the PBXs, Gateways, and service providers that we have knowledge of being used successfully with STAC VIP. This is not meant to imply complete compatibility-in most cases we’ve only heard a brief amount of feedback from a customer claiming success. In some cases we’ve engineered the compatible mode ourselves, with customer help. In all cases, firmware updates or other changes to the service can cause subsequent compatibility issues.+Below is a list of the PBXs, Gateways, and service providers that we have knowledge of being used successfully with STAC VIP and VH2. This is not meant to imply complete compatibility-in most cases we’ve only heard a brief amount of feedback from a customer claiming success. In some cases we’ve engineered the compatible mode ourselves, with customer help. In all cases, firmware updates or other changes to the service can cause subsequent compatibility issues.
  
 It is our hope that STAC VIP and VH2 customers who intend to use the product on services other than those noted will contact our support team before buying their system. We can do a quick analysis of the proposed service and give some hints as to whether we expect smooth sailing, small bumps, or large roadblocks in the project. Comrex has tested our IP telephone products on many major brands of Providers, PBXs, and gateways and has engineered support for most. Note that even basic interoperability testing requires that our support team has access to the Comrex device via SSH. If your network can not accomodate this, we can not support interoperability efforts at all. It is our hope that STAC VIP and VH2 customers who intend to use the product on services other than those noted will contact our support team before buying their system. We can do a quick analysis of the proposed service and give some hints as to whether we expect smooth sailing, small bumps, or large roadblocks in the project. Comrex has tested our IP telephone products on many major brands of Providers, PBXs, and gateways and has engineered support for most. Note that even basic interoperability testing requires that our support team has access to the Comrex device via SSH. If your network can not accomodate this, we can not support interoperability efforts at all.
stac_vip_compatibility.txt · Last modified: 2018/01/09 17:15 by nribaudo