Product Support
Technical support, product manuals, firmware updates and more
Phone & Email Tech Support
Mon - Fri 8:30 AM to 5 PM EST
Phone: 1.800.237.1776 (USA)
Phone: 1.978.784.1776 (Intl.)
Email: techies@comrex.com
Codec Test Lines
1.978.784.1700 (POTS)
1.978.784.1796 (GSM)
1.978.772.9404 (ISDN)
Product Repairs & Warranty
Get your Comrex equipment repaired and read about our Product Warranty.
Downloads
Download product firmware updates, BRIC desktop software utilities and more.
Instructional Videos
Watch videos to learn the basics of setting up and configuring your Comrex products.
Product Manuals
Download Product Manual in PDF format for your Comrex equipment, new or old.
Technotes
Technotes to help you troubleshoot common audio, product and circuit issues.
Product Registration
Quickly and easily register your Comrex products online.
Product Repairs & Warranty Information
Looking for information on how to get your Comrex equipment serviced by our engineers? Click here to review our repair procedure and Product Warranty, or download a copy of the Return Authorization Form, Loaner Request Form or Credit Card Payment Form.



















