STAC Support
Studio telephone access center
Product Information
Product Manuals
Technotes
STAC Firmware version 3.0O is available for download. This firmware is installed by the user via the Device Manager desktop application for STAC systems currently running firmware 3.0 or newer.
If your STAC is running firmware 2.3 or older, please contact Comrex Technical Support for a replacement firmware chip - subsequent updates can then be done via the Device Manager application.
Phone and email technical support is available
Monday - Friday, 9:00am to 5:00pm EST
Phone: 1.800.237.1776 (North America)
Phone: 1.978.784.1776 (International)
Email: techies@comrex.com
Looking for a quick answer or troubleshooting tips? Check out our online support resources:
Need to send a piece of equipment in for service? Our engineers are ready to help out.