Comrex will be closed on Thursday, November 26 and Friday, November 27 for the Thanksgiving holiday. Tech support will not be available during this time. Please contact tech support in advance if you require assistance by calling 1-978-784-1776 or emailing techies@comrex.com. Comrex will reopen on Monday, November 30 at 9AM ET. Click to read the following changes in operation due to COVID-19.

COVID-19

We are all affected by this global pandemic and Comrex is doing everything possible to help keep our customers and employees safe. Whether you are setting up a Work From Home (WFH) studio or building remote capabilities for your team, we are here to help.

 

Sales

While our production team is working diligently to keep up with the increased demand for Comrex products, many Comrex staff and administrative personnel have transitioned into a WFH status. Please consult with your Comrex dealer or Comrex Sales (sales@comrex.com) regarding stock status and orders requiring priority shipping.

 

Support

With the temporary reduction of Comrex in-office staff, our phone lines may ring a little longer and possibly go to voicemail. We apologize for the inconvenience but appreciate your patience during this difficult time. Should you require technical assistance, our “techies” can be reached during normal business hours by emailing techies@comrex.com. Someone will be in contact with you as soon as possible.

 

Repair

We are doing our absolute best to serve all of our customers during this difficult time. Please be advised non-essential repairs will take longer than usual. We recommend contacting us at repairs@comrex.com prior to sending any equipment for routine maintenance or repair. If you are in need of a loaner unit, fill out the loaner request form here and submit it to the email address above.