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Privacy Policy


This privacy policy will help you understand how we use and protect the data you provide to us when you visit and use our website.  

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.     

If there are any questions regarding this privacy policy, please contact us using the information below. 

Comrex Corporation, 19 Pine Road, Devens, MA 01434, USA 

www.comrex.com | 978-784-1776 | info@comrex.com

Personal Data

In general, you are not required to provide us with your personal data when you visit our website; however, there are certain exceptions. 

For some services offered by our site, you may be required to provide us with personal data such as your name, company, email-address, etc. This is the case when you complete the “Contact Us” form. We require specific equipment information like model and serial numbers for the “Product Registration” form.

You may also provide your personal data when you opt-in for one of our newsletters. More information on that can be found below.

You can always refuse to provide your personal data; however, you may not be able to use certain site services, such as soliciting information about our company, registering your warranty, or receiving newsletters.  

We use third-party services which also collect some personal data, including Google Analytics which collects information about how you use our site. These services may also collect and use anonymous identifiers and other non-personally identifiable information. 

Cookie Policy

A cookie is a small file that asks permission to be saved on your computer’s hard drive. While Comrex doesn’t place cookies, several third-party services that we employ on our website do. These services include but are not limited to: WooCommerce, OnSip, Stripe, Google, YouTube, Facebook and other social networks. 

Through the use of our website, these services may place anonymous cookies on your browser and may send their own cookies to your cookie file. For more information, please read the privacy policy documentation on the third-party services’ websites.

Click “I understand” to allow the use of cookies.

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links, we are not responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.     

Opt-In Newsletters

Comrex maintains an opt-in database that is used to provide email newsletters. We never lease, sell or distribute the personal information you supply or share it with anyone else for any reason. We might do so if the law forces us to. 

We have our general newsletter which is distributed about once a month and usually includes any updates, recent user reports, and occasional news about upcoming shows. We will not spam you.

We also offer product-specific newsletters, which you can sign up for on the main product page or the related support page for any recent piece of Comrex equipment. This newsletter is used specifically to alert Comrex users of firmware updates and other product-specific information.

We respect your privacy, and we value your decision to share your information with us. We promise to honor the trust you place in us.

If you wish to unsubscribe, there’s a link in every email you receive that lets you do so.   

Or, if you have already agreed to share your information and wish to have your data removed or would like to restrict the use and collection of your personal data, please click HERE and a human being will physically remove you from our database.   

On the other hand, if you’d like to sign-up for our general newsletter, please click HERE.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below. 

Comrex Corporation, 19 Pine Road, Devens, MA 01434, USA 

www.comrex.com | 978-784-1776 | info@comrex.com


This privacy policy applies to the following apps by Comrex:

Opal Connect & FieldTap

These are free apps available on the Google Play Store and Apple App Store.
This policy is required because the MICROPHONE permissions are used by these apps.

Any data from the microphone is used within the app only for the purpose of the app functionality.

For these apps, microphone audio is captured, encoded, and sent to the studio destination in real time. Hence the permission requirement to record audio.

No audio is recorded on any media nor is audio available in any way after the app is closed.

We do NOT collect or share any of your Personal information.

We do NOT collect or share any of your non-Personal information.

We do NOT collect or share any of the data from your microphone.


Updated 04-06-2021