Comrex will be closed starting on Friday, December 21st at 11:30AM EST and will remain closed for the entirety of Monday, December 24th and Tuesday, December 25th due to the holiday. Comrex will reopen on Wednesday, December 26th at 9:00AM EST. We apologize for the inconvenience. Please contact tech support sooner than later if you need assistance. They can be reached by calling the main line at 1-978-784-1776 or by emailing techies@comrex.com!

Firmware Updates

STAC VIP Mainframe Firmware 2.1-p3

STAC VIP firmware version 2.1-p3 is available for download. This firmware is installed by the user via the Device Manager application.
NOTE: THE STAC VIP MAINFRAME FIRMWARE 2.1-p3 REQUIRES THE STAC VIP CONTROL SURFACE TO BE UPDATED TO VERSION 2.0.
What’s new in Firmware 2.1-p3
The manual is the best resource to learn more about 2.1-p3 firmware functionality.

  • Split Studio – allows customer to run two studios from one mainframe
  • Call transfer – transferring SIP calls to internal VoIP extensions or other SIP addresses now supported
  • Dual Ethernet ports are enabled – greater configuration flexibility
  • “Call End Reason” display – GUI now displays reason for call termination
  • Numerous bug fixes

What’s Included: Firmware file [.upd], Device Manager application [.exe and .dmg], changelog [.doc] and Product Manual [.pdf]

Download STAC VIP Mainframe Firmware 2.1-p3

STAC VIP Control Surface Firmware 2.0

STAC VIP Control Surface firmware version 2.0 is available for download. This firmware is installed by the user via the Device Manager application.
What’s new in Firmware 2.0
To see a complete list, please view the changelog to the right. The manual is the best resource to learn more about 2.0 firmware functionality.

  • Split Studio – allows customer to run two studios from one mainframe
  • Call transfer – transferring SIP calls to internal VoIP extensions or other SIP addresses now supported
  • Dual Ethernet ports are enabled – greater configuration flexibility
  • “Call End Reason” display – GUI now displays reason for call termination
  • Numerous bug fixes

What’s Included: Firmware file [.upd], Device Manager application [.exe and .dmg], changelog [.doc] and Product Manual [.pdf]

Download STAC VIP Control Surface Firmware 2.0

STAC VIP Compatibility

Technotes

Accessories

Split Studio License

Must purchase from a dealer

STAC6 VIP Control Surface Extra

Includes 6-line control surface and cables.

Must purchase from a dealer

 STAC12 VIP  Extra Control Surface

Includes 12-line control surface and cables.

Must purchase from a dealer

STAC6 to 12 VIP Expansion Kit

Includes control surface SideCar with metal attaching plate and activation key for lines 7- 12. *Please provide an email to send the activation license to and serial number of the STAC VIP mainframe. To purchase SideCars for additional control surfaces, please inquire on pricing.

Must purchase from a dealer

Parts

STAC VIP Control Surface Power Adapter

$60

Handset for Control Surface

$25

Handset Cable for Control Surface

$10

Power Cord (IEC Socket)

$8

Can’t find what you need?

Contact us.