Click to read our blog post on Flash end-of-life and what it means for your Comrex product.

Firmware Updates

STAC VIP Mainframe Firmware 2.1-p3

STAC VIP firmware version 2.1-p3 is available for download. This firmware is installed by the user via the Device Manager application.

NOTE: THE STAC VIP MAINFRAME FIRMWARE 2.1-p3 REQUIRES THE STAC VIP CONTROL SURFACE TO BE UPDATED TO VERSION 2.0.

What’s new in Firmware 2.1-p3
The manual is the best resource to learn more about 2.1-p3 firmware functionality.

  • Split Studio – allows customer to run two studios from one mainframe
  • Call transfer – transferring SIP calls to internal VoIP extensions or other SIP addresses now supported
  • Dual Ethernet ports are enabled – greater configuration flexibility
  • “Call End Reason” display – GUI now displays reason for call termination
  • Numerous bug fixes

What’s Included:

  • Firmware file [.upd]
  • Device Manager application [.exe and .dmg]
  • Changelog [.doc]
  • Product Manual [.pdf]
Download STAC VIP Mainframe Firmware 2.1-p3

STAC VIP Control Surface Firmware 2.0

STAC VIP Control Surface firmware version 2.0 is available for download. This firmware is installed by the user via the Device Manager application.

What’s new in Firmware 2.0
To see a complete list, please view the changelog to the right. The manual is the best resource to learn more about 2.0 firmware functionality.

  • Split Studio – allows customer to run two studios from one mainframe
  • Call transfer – transferring SIP calls to internal VoIP extensions or other SIP addresses now supported
  • Dual Ethernet ports are enabled – greater configuration flexibility
  • “Call End Reason” display – GUI now displays reason for call termination
  • Numerous bug fixes

What’s Included:

  • Firmware file [.upd]
  • Device Manager application [.exe and .dmg]
  • Changelog [.doc]
  • Product Manual [.pdf]
Download STAC VIP Control Surface Firmware 2.0

STAC VIP Compatibility

STAC VIP Compatibility Info

Note: Integration with Cisco Unified Communication Manager (CUCM) is not supported for Comrex STAC VIP.

New! App-Based Control Application Download

As previously announced in July 2017, Adobe will stop distributing and updating Flash Player after December 31, 2020 (“EOL Date”). 

To prepare for this, we’ve developed a new web-based app for PC and Mac that allows you to easily manage and control your STAC VIP. You can download the app now for free with one of the links below.

Download STAC -VIP Desktop Control App for Windows Version

Download STAC -VIP Desktop Control App for Mac

Mac OS X Catalina users should read our technical note which can be found HERE.

Technotes

Accessories

Split Studio License

Must purchase from a dealer

STAC6 VIP Control Surface Extra

Includes 6-line control surface and cables.

Must purchase from a dealer

 STAC12 VIP  Extra Control Surface

Includes 12-line control surface and cables.

Must purchase from a dealer

STAC6 to 12 VIP Expansion Kit

Includes control surface SideCar with metal attaching plate and activation key for lines 7- 12. *Please provide an email to send the activation license to and serial number of the STAC VIP mainframe. To purchase SideCars for additional control surfaces, please inquire on pricing.

Must purchase from a dealer

Parts

STAC VIP Control Surface Power Adapter

$60

Handset for Control Surface

$25

Handset Cable for Control Surface

$10

Power Cord (IEC Socket)

$8

Can’t find what you need?

Contact us.