Comrex will be closed on Thursday, November 26 and Friday, November 27 for the Thanksgiving holiday. Tech support will not be available during this time. Please contact tech support in advance if you require assistance by calling 1-978-784-1776 or emailing techies@comrex.com. Comrex will reopen on Monday, November 30 at 9AM ET. Click to read the following changes in operation due to COVID-19.

Firmware Updates

ACCESS 2USB Firmware 4.5-p7

ACCESS firmware version 4.5-p7 is available for download. This firmware is installed by the user via the Device Manager application.

NOTE: FIRMWARE MUST BE DOWNLOADED WITH DEVICE MANAGER ON A PC OR MAC. CANNOT BE DOWNLOADED TO PORTABLE UNIT DIRECTLY!!!

SPECIAL NOTE: If your ACCESS 2USB has a serial number lower than A2 6200, please contact our Tech Support department before updating. techies@comrex.com

Leer Primero

Download the 4.5-p7 Changelog

Firmware Download Contents:

  • ACCESS 2USB 4.5-p7 firmware file [.upd]
  • Device Manager application [.exe and .dmg]
  • Installation Instructions & readme [.txt]
  • ACCESS 2USB Manual and Addendum
  • HotSwap-Technote [.pdf]
  • 2USB_4-0_WiFi_Setup [.pdf]
  • 4.5-p7 Changelog [.txt]

Click here for ACCESS Portable Classic firmware (Units with PCMCIA Slots)

 

Download ACCESS 2USB Firmware 4.5-p7

ACCESS 2USB Firmware 3.0p13

SPECIAL NOTE: If you updated your ACCESS 2USB and received an incompatible message on your ACCESS 2USB screen, please revert to the older firmware by downloading the 3.0p13 firmware package. Use Device Manager to update your firmware back to 3.0p13.

Download ACCESS 2USB Firmware 3.0p13

Comrex Version Security Concerns and Firmware Fixes

Technotes

Professional IP Audio Codec Compatibility

Download File

What is CrossLock?

Download File

4.0 firmware FAQ

Download File

ACCESS 2USB Wi-Fi Setup for 4.0 firmware and newer

Download File

Differences between Fleet Commander, Codec Commander and Switchboard

Download File

Making the Transition from ISDN to IP

Download File

Smartphone Apps for use with Comrex Audio Codecs

Download File

Linphone Technote

Download File

Accessories

ACCESS Mixer

The Comrex ACCESS Portable is a remote broadcast tool that provides utility and portability, but has limited audio I/O built-in. The portable includes one mic/line adjustable input on XLR, one stereo line level input on mini jack, and a headphone and line-level stereo output on mini-jack.

The ACCESS Portable Mixer accessory was designed to address these limitations for applications that require multiple audio I/O for remote broadcasts. The unit “docks” to the ACCESS Portable and expands the audio I/O to five mic/line selectable XLR Inputs and five stereo Headphone Outputs on 1⁄4″ jacks. All ACCESS Portable audio connectors remain active during use of the Mixer, so the total number of Input/Headphone connector pairs increases to six.

Read More!

Comrex Connect Modems

The Comrex Connect Modem is designed to support the unique needs of remote broadcasters. A high-powered, industrial strength 4G/LTE modem outfitted with a high-gain antenna, the Connect Modem is more powerful than most USB data modems available on the market, to handle the heavy data load of a broadcast over IP.

FW 4.5p6 or higher is required on ACCESS 2USB* to use the US Connect Modem.

*Some ACCESS 2USB units with serial numbers between 5000 and 6200 may require a hardware upgrade to be compatible with Comrex Connect Modems. For information about your unit, contact us. Please have the serial number or MAC address of your ACCESS 2USB unit readily available.

Leverage Two Connect Modems

Leverage the power of two Comrex Connect Modems with your ACCESS codecs for twice the reliability. CrossLock technology, our sophisticated custom reliability layer, bonds the available cellular networks and sends a single media stream, along with background and error correction information, resulting in a higher level of reliability for remotes.  

The bracket mount options for ACCESS 2USB Portable are a Standard Bracket with one pouch to accommodate one modem or an EXT Bracket with pouch to add a second modem. Both are designed to attach to the back of the ACCESS 2USB. Both are required to use two modems. 

Learn more about Comrex Connect Modems

Extra Small Case

Watertight, crushproof, and dust proof to ensure the best protection for your ACCESS Portable.

Exterior Dims:
L 15.4″ x W 12.1″ x H 6.8″

Contact a dealer to purchase

Small Case

Durable travel case, perfect for carry-on or shipping. Mixer cutout. Multiple foam inserts available.

Exterior Dims:
L 19.5″ x W 16″ x H 8.25″

Contact a dealer to purchase

Parts

Stand-alone Rapid Charger

$70

Perfect stand-alone charger for your ACCESS Portable batteries.

12V DC Adapter

$25

Serial Cable

$25

DB9F to mini-DIN 8M.

Contact Closure Cable

$25

DB9M to mini-DIN 9M.

Spare Battery

$80

ACCESS 2USB Power Supply

$75

IEC Power cord not included.

Power Cord (IEC Socket)

$8

Dock cover for Mixer port

$3

Kickstand

$2

Strap Bracket

$3

Qty 1.  Order 2 if needed.

Handstrap

$10

Wi-Fi Adapter (International)

$75

Wi-Fi Adapter (Domestic)

$75

POTS USB Modem

$100
Show All

Can’t find what you need?

Contact us.